Google + Salesforce = ???

I personally think it would be a great idea. I poked around at salesforce.com looking for an easy to manage yet effective CRM (Customer Relations Manager). I settled with SugarCRM instead. But to be able to have all the Google Apps functionality, like Docs and Spreadsheet and not to mention Webmail, right inside of your CRM platform, that would be awesome. Imagine being able to track customer interactions spanning many years. Being able to categorize different Customer responses like, "Disgruntled", or "Satisfied", and then being able to track over a period of time which customers are more trouble than they are worth. Better yet, which employees are not handling the customers correctly? And say for instance your client sends you an Excel document but you’re on vacation and just checking up on things from a local Net Cafe. Here you could open, edit, or whatever, the spreadsheet and send it right back to them and never have to launch a third party application. Web related applications are the bomb.

I personally cannot wait until the day that Google starts partnering, (or developing on their own), with an Operating System. I can see it now, GFAT, Google File Allocation Tables using the same algorithm for indexing your data that the SE uses to provide you with top quality search results.